Description
Course Overview
How can your business compete in a digital world of uncertainties, volatility, and complexities? We are in a digital age, and except organizations adopt a human-centric approach, catching up with competition may be a mirage. Digital transformation comes with complex and highly undefined problems.
Therefore, pursuing a digital transformation strategy for a competitive edge can be daunting because of internal and external factors can significantly complicate, derail, hinder and delay the achievement of organizational goals.
This is an introduction to the fundamentals of design thinking, an organized technique to define and solve problems, and a strategy and perspective that can be applied to any enterprise to solve problems. Design Thinking uses a human-centric approach to solving problems.
Workshop Objectives
- This course aims to show an overview of the design thinking process from start to finish.
- To focus on user understanding and the development of achievable ideas.
- To explore strategies used to analyze problems, develop ideas, and create innovative solutions with the user in mind.
Learning Outcome:
Some of the Digital Transformation processes that could be addressed using HCD.
- Digital customer relationship management
- Digital transformation of creation and marketing of products
- Digital transformation of internal systems
- Digital transformation strategies, data overload and utility, rig for development processes, and Design Thinking For Digital Transformation
- Learning Outcome:Some of the Digital Transformation processes that could be addressed using HCD.
- Digital customer relationship management
- Digital transformation of creation and marketing of products
- Digital transformation of internal systems
- Digital transformation strategies, data overload and utility, rig for development processes, and Design Thinking For Digital Transformation business models that are Human-Centre and forward-thinking tools that help tackle these fuzzy problems
- Reinventing business practices with Digital Transformation by using a fluid, flexible, hands-on approach to interacting with consumers
