Description
Course Overview
Driving and inspiring change are challenging. Globally, 70% of change programs end up in failure. Unquantifiable Resources in Time, Money, and Emotions are unduly wasted. Without a bold and sustainable transformational program, the organisation will only churn mediocre performance. Without successful change programs, Leaders will only live be passing the time without any profound legacy. With the changing market landscape and customer behavior recently enhanced by the COVID-19 pandemic, equipping managers with a change management toolkit is “Sine qua non.”
Our Change Management capability scale-up gives managers toolkits for easy change Visioning, Messaging and Transitions. Participants will be equipped with the skills for practical and creative uncovering of people’s real pain, gauging the authentic mood of the people, and articulating their mindsets so that they can carry out successful change management programs.
Course Objectives
The essence of our proposal is to work with you to achieve the following • Transform organizational performance and culture.
- Improved operating efficiencies, revenue, and industry positioning .
- Transform User/Customer-centric culture delivery.
- Improve service delivery that delivers the highest standards of performance and cohesion.
- Enables you to prepare, equip and support your team to successfully adopt your change programs to drive organizational success and outcomes.
- Reduce resistance and build buy-in and critical commitment to your transformational agenda.
- Change Management creates a strategic capability for increasing organizational effectiveness
Learning Outcome
By the end of the workshop, participants would have learned to: • Understand the Importance of Change Management.
• Identify Change Drivers
• Assess Organisational Readiness
• Develop a Change Vision
• Engage Stakeholders
• Mitigate Resistance to Change
• Implement Change Initiatives
• Measure and Monitor Progress
• Leadership Skills
